Services Marketing (Record no. 18121)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00553nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 161231s9999||||xx |||||||||||||| ||und|| |
| 020 ## - ISBN | |
| International Standard Book Number | 9780077131715 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | |
| 041 ## - Language | |
| Language | English |
| 082 ## - DDC NUMBER | |
| Classification number | 658.8 |
| Book Number | WIL-S |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | WILSON, Alon [et. al] |
| 245 ## - TITLE STATEMENT | |
| Title | Services Marketing |
| Sub Title | integrating customer focus across the firm |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC | |
| Place of publication, distribution, etc | New York |
| Name of publisher, distributor, etc | Mac Graw Hill |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | xxv, 559p. |
| 500 ## - GENERAL NOTE | |
| General note | Includes Index |
| 650 ## - Subject | |
| Subject | Customer services 2.Marketing 3.Service industries--Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Status | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Date acquired | Koha issues (times borrowed) | Koha full call number | Barcode (Accession No.) | Koha date last seen | Price effective from | Koha item type | Koha date last borrowed | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AUD Library-Kashmere Gate Campus | AUD Library-Kashmere Gate Campus | 14.01.2017 | 658.8 WIL-S | 20331 | 21.07.2017 | 14.01.2017 | Books | ||||||
| AUD Library-Kashmere Gate Campus | AUD Library-Kashmere Gate Campus | 14.01.2017 | 658.8 WIL-S | 20332 | 21.07.2017 | 14.01.2017 | Books | ||||||
| AUD Library-Kashmere Gate Campus | AUD Library-Kashmere Gate Campus | 14.01.2017 | 1 | 658.8 WIL-S | 20333 | 10.01.2023 | 14.01.2017 | Books | 17.12.2022 | ||||
| AUD Library-Kashmere Gate Campus | AUD Library-Kashmere Gate Campus | 14.01.2017 | 658.8 WIL-S | 20334 | 21.07.2017 | 14.01.2017 | Books | ||||||
| Write Off | AUD Library-Kashmere Gate Campus | AUD Library-Kashmere Gate Campus | 14.01.2017 | 658.8 WIL-S | 20335 | 21.07.2017 | 14.01.2017 | Books | Vide Stock verification 2017-2021 file number F.No.AUD/16-07(04)/Lib./Misc./2020-2021 dated 09.11.2020 notesheet approved by the competent authority and the office order issued by the Librarian Incharge dated 30.10.2023 |