000 a
999 _c60745
_d60745
005 20210218150832.0
008 201007b xxu||||| |||| 00| 0 eng d
020 _a9780071333313
040 _aAUD Library
041 _aEnglish
082 _a658.812
_bMAK-C
100 _aMAKKAR, Urvashi
245 _aCustomer Relationship Management
260 _bMcgraw-Hill
_aIndia
_c2012
300 _axvii, 274p.
650 _aCustomer relations.
_aManagement Relationship marketing
700 _aMAKKAR, Harinder Kumar
942 _cBK