| 000 | a | ||
|---|---|---|---|
| 999 |
_c50772 _d50772 |
||
| 005 | 20171226150332.0 | ||
| 008 | 171215b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781259026812 | ||
| 040 | _aAUD Library | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bZEI-S |
||
| 100 | _aZEIHTHAML, Valarie A...[et al] | ||
| 245 |
_aServices Marketing _bintegrating Customer Focus Across the Firm |
||
| 250 | _a6th. ed. | ||
| 260 |
_bMcGraw Hill India _c2017 _aChennai |
||
| 300 | _axxxii, 711p. | ||
| 650 |
_aService industries--Marketing _aCustomer services _aMarketing |
||
| 942 | _cTB | ||