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	1.	Strategic Customer Management : integrating relationship marketing and CRM by PAYNE, Adrian FROW, Pennie Language: English Publication details: New York Cambridge University Press 2013 Accession: 43098\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 658.812 PAY-S. Place hold Add to cart (remove)
	2.	Managing Customer Experience and Relationships a strategic framework by PEPPERS,Don Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New jersey Wiley 2017 Accession: KP-5265KP-5264\| Availability: Items available for loan: AUD Library-Karampura Campus (1)Call number: 658.812 PEP-M. Not available: AUD Library-Karampura Campus: In transit (1). Place hold Add to cart (remove)
	3.	Humanizing Big Data: marketing at the meeting of data, social science and consumer insight by STRONG, Colin Material type: Text Language: English Publication details: London Kogan Page 2015 Accession: 33490\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 658.834 028 5 STR-H. Place hold Add to cart (remove)
	4.	Customer Relationship Management by MULLICK, Nh Edition: 1st. Language: English Publication details: Oxford Oxford University Press 2016 Accession: 37239\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 658.812 MUL-C. Place hold Add to cart (remove)
	5.	Customer Relationship Management concepts & applications by KUMAR, Alok Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Biztantra 2007 Accession: KP-4781KP-4782\| Availability: Items available for loan: AUD Library-Karampura Campus (1)Call number: 658.812 KUM-C. Not available: AUD Library-Karampura Campus: Checked out (1). Place hold Add to cart (remove)
	6.	Customer Relationship Management : getting it right! by KINCAID, Judith W Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson 2003 Accession: KP-4701KP-4700\| Availability: Items available for loan: AUD Library-Karampura Campus (2)Call number: 658.812 KIN-C, ... Place hold Add to cart (remove)
	7.	Customer Relationship Management concepts and technologies by BUTTLE, Francis Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London Routledge 2016 Accession: KP-4911KP-4912\| Availability: Items available for loan: AUD Library-Karampura Campus (2)Call number: 658.812 BUT-C, ... Place hold Add to cart (remove)
	8.	Customer Relationship Management perspectives from the marketplace by KNOX, Simon Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London Routlege 2014 Accession: KP-4916KP-4915\| Availability: Items available for loan: AUD Library-Karampura Campus (2)Call number: 658.812 KNO-C, ... Place hold Add to cart (remove)
	9.	Customer Relationship Management by MAKKAR, Urvashi MAKKAR, Harinder Kumar Language: English Publication details: India Mcgraw-Hill 2012 Accession: 43680\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 658.812 MAK-C. Place hold Add to cart (remove)
	10.	Customer Relationship Management by PEELEN Edition: 1st ed. Language: English Publication details: Noida Pearson 2022 Accession: 4618246183461794618146180\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (4)Call number: 658.812 PEE-C, ... Items available for reference: AUD Library-Kashmere Gate Campus: Not for loan (1)Call number: 658.812 PEE-C. Place hold Add to cart (remove)

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