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	1.	Service Failures and Recovery in Tourism Hospitality a practical manual / by KOC,Erdogan ed Koc, Erdogan [editor.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA CABI 2017 Accession: KP-7529\| Availability: Items available for loan: AUD Library-Karampura Campus (1)Call number: 910.68 KOC-S. Place hold Add to cart (remove)
	2.	Huawei Story by TAO, Tian CHUNBO, Wu Material type: Text Language: English Publication details: London Sage Publication 2015 Accession: 31999\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 338.762 138 209 51 TAO-H. Place hold Add to cart (remove)
	3.	Consumer Power anywhere, anytime, anyone by FAZAL, Anwar Material type: Text Language: English Publication details: Malaysia Neo Sentuhan 2011 Accession: G267\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 658.834 3 FAZ-C. Place hold Add to cart (remove)
	4.	Building Brand Experiences : a practical guide to retaining brand relevance by COLEMAN, Darren Language: English Publication details: London Kogan Page 2018 Accession: 45869\| Availability: Items available for loan: AUD Library-Kashmere Gate Campus (1)Call number: 658.827 COL-B. Place hold Add to cart (remove)

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