MAKKAR, Urvashi  <br/><br/>
Customer Relationship Management 

 - India  Mcgraw-Hill  2012 
 - xvii, 274p. 
<br/><br/><label>ISBN: </label>9780071333313 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Management Relationship marketing
<br/><br/><label>Dewey Class. No.: </label>658.812  / MAK-C