KNOX, Simon <br/><br/>
Customer Relationship Management  perspectives from the marketplace 

 - London  Routlege   2014 
 - xvi, 302p. 
<br/><br/><label>ISBN: </label>9780750656771 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / KNO-C