TY  - GEN
AU  - Kasavana, M. L., and R. M. Brooks. 
AU  - 
TI  - Managing Front Office Operations
SN  - 9780866123860
U1  - 647.94 KAS-M 
PY  - 2009///
CY  - Lansing
PB  - American Hotel & Lodging Educational Institute 
KW  - Hotel management
KW  - Motel management
ER  -