TY  - BOOK
AU  - WARD , Jeena
TI  - The Dark Side of Emotional Labour
SN  - 9780415829045
U1  - 158.7 
PY  - 2015///
CY  - New York
PB  - Routledge
KW  - Work -- Psychological aspects
KW  - Service industries workers -- Psychology
KW  - Caregivers -- Psychology
N1  - Basket no.- AUD/16-82/2016-17/Book Purchase , o.sr.no.49
ER  -