MERGEL, Ines Social Media in the Public Sector a guide to participation, collaboration, and transparency in the networked world - San Francisco Jossey-Bass 2013 - xviii, 302p. ISBN: 9781118109946 Subjects--Topical Terms: Public administration -- Data processing. 2.Online social networks. Dewey Class. No.: 351.028 / 567 54 MER-S