TY  - BOOK
AU  - NICHOLS, Michael P.
TI  - Lost Art of Listening: how learning to listen can improve relationships
SN  - 9781606230640
U1  - 153.68 
PY  - 2009///
CY  - New York
PB  - Guilford Press
KW  - Interpersonal communication. 2. Interpersonal relations. 3. Listening
ER  -