CHARANTIMATH, Poornima M. <br/><br/>
Total Quality Management 

 - 2nd 
 - New Delhi  Pearson  2011 
 - xx, 587p. 
<br/><br/><label>ISBN: </label>9788131732625 
<br/><br/><label>Dewey Class. No.: </label>658.562  / CHA-T