GALLAGHER, Richard S. <br/><br/>
How to Tell Anyone Anything  breakthrough techniques for handling difficult conversation 

 - New York  American Management Association  2009 
 - xvii,217p. 
<br/><br/><label>ISBN: </label>9780814410158 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication, Interpersonal communication, Conflict management, Conversation.
<br/><br/><label>Dewey Class. No.: </label>658.45  / GAL-H